The pieces
| Term | What it is |
|---|---|
| Guardian | An organisation that oversees a group of customers. For example, a business managing its users, or a partner that manages accounts for others. |
| Customer | An end customer that belongs to a guardian. |
| User | A person who signs in and acts within a guardian. |
| Software user | A machine or API identity for server-to-server access within a guardian. |
| Role | Assigned to each user and software user (for example, admin or editor). It controls what they can do. |
How they fit together
A user can belong to more than one guardian, and a guardian can have many customers, users, and software users.This page explains the model. You manage these relationships — attaching customers, inviting
users, granting roles and per-resource access — through the operator-facing access-management
endpoints, documented in the Management API (see its Access management section and API Reference).
If you’re building a multi-user or guardian setup and want a walkthrough, get in touch with the team.